Therapy at soft story feels different
Rhiannon understands that the same things that contribute to poor mental health — domination, individualism, urgency and a drive for productivity — aren’t the right tools to build new worlds. So at soft story we
We move at your pace, honouring that unfolding takes time
When words alone aren't enough, we may use art, writing, and other expressive techniques
Your lived experience is valued as expertise
We learn to embrace difficult thoughts and feelings as messengers while moving toward what matters most to you
The focus stays on building a life with meaning, not just reducing symptoms
We work with different parts of yourself with compassion and curiosity
Laughter, lightness and hope have their place alongside the heavy stuff
This approach works particularly well for folks navigating chronic health conditions, persistent pain, trauma's aftermath, burnout, and the everyday complexities of living in bodies and minds that society doesn't always accommodate.
justice, access and collective care
At soft story, care is rooted in the belief that healing doesn’t happen in isolation — it’s shaped by the systems we live in, the communities we belong to, and the identities we hold.
We’re committed to offering therapy that is anti-oppressive and grounded in social justice values. That means naming the harm caused by systemic injustice, working to dismantle it where we can, and staying open to feedback when we get it wrong. We believe in accountability as an ongoing practice, and in collective care as a foundation for individual wellbeing.
soft story is proudly queer-centred, neurodivergent-affirming, and sex worker-allied. We value continuous learning and unlearning, and honour First Nations sovereignty not just in words, but in action — by redistributing 2% of all session fees to First Nations-led community groups, with the goal of increasing this by 1% each year until we reach 10%.
Being justice-oriented also means understanding that access doesn’t look the same for everyone.
Rather than assuming what someone needs, we aim to work alongside you to make therapy feel supportive and meaningful — in both content and structure. Some ways we’ve supported access include:
Appointment reminders
Visuals and creative tools (not just talk-based therapy)
Session summaries to support memory
Help setting up telehealth
Involving a support person in sessions or communication
Openness to spiritual or unseen experiences, like hearing voices